Changing your project settings

If you have already created a project, but decided that you would like to adjust or change your project settings, such as the aspect ratio, resolution, or frame rate of your project, don’t worry! You can simply open your existing project, tap the Settings icon on the upper right of the screen, and change the project settings as you’d like.

When you’re done, you should see the changes reflected in your current project. The alignment of some layers in your project may have changed slightly, so you may need to make adjustments to fit the new project settings, but you won’t need to start over with a new project!

If you need further assistance regarding this matter, please feel free to contact us at support@alightmotion.com! Please also let us know what you’re seeing on screen by sending us screenshots or screen recordings of the issue.

Please also make sure to reply to any auto responses you may receive, and carefully follow instructions from our support team, so that we can address your concerns! Our normal response time is 1 to 3 business days, due to the volume of tickets we receive, but may be longer during the holiday season (our support team follows Korean and Indonesian public holidays).