If you see this error message, make sure that you're using the latest official version of Alight Motion, which can be downloaded directly from the Google Play Store.
If you still need help, feel free to Submit a request from the top of this page. We recommend including the following:
- A screenshot of the About screen from Alight Motion: open the app > tap on the side menu > About > take a screenshot.
- A screenshot of the My Account screen from Alight Motion: open the app > open My Account from the top right corner of the screen > take a screenshot.
- A screenshot or a screen recording that could show your experience when using the latest official version from the Google Play Store.
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