Support
Support
  • Updated

This error may occur when, during export, a part of your project's timeline requires more resources (typically RAM) than your device has available.

We recommend trying the following steps to troubleshoot the issue:

  1. Ensure you're using the app’s most recent version from the Google Play Store.
  2. Reboot your device. Ensure no other apps, especially video players or screen recorders, are running. If another app is using your device's resources, Alight Motion may have trouble accessing them.
  3. Export from the project list as this uses fewer resources. On the project list tab, long-press the project thumbnail > tap Export at the bottom-left corner.
  4. Export from the project list by adjusting the export settings. Use a lower resolution, frame rate, or bitrate (Quality slider).

If the steps above do not work, you may need to simplify your project. The error message has a timecode at the bottom after the "@" symbol. Go to the mentioned time in your project, and try the following:

  1. Reduce the number of effects being used simultaneously. Especially blurs, glows, and edge effects, as they may require a lot of resources during export.
  2. Reduce the number of video clips being used simultaneously. Even if hidden by other layers, they may still need resources during export.
  3. Check out the Alight Motion Performance Guide for more information on using fewer resources in your projects.

Was this article helpful?

Comments

0 comments

Article is closed for comments.