If you see this error message when trying to export, we recommend trying the following steps to troubleshoot the issue:
-
Ensure you’re using the most recent version of the app from the Apple App Store.
-
Reboot your device. Ensure no other apps, especially video players or screen recorders, are running. If another app is using your device’s resources, Alight Motion may have trouble accessing them.
-
Export from the project list as this uses fewer resources. On the project list tab, long-press the project thumbnail > tap Export at the bottom-left corner.
-
Export from the project list by adjusting the export settings. Use a lower resolution, frame rate, or bitrate (Quality slider).
To open the export settings: on the project list tab, long-press the project thumbnail > tap Export at the bottom-left corner > tap the arrow (>) icon next to Video > adjust the settings here.
-
Try exporting your project using either H.264/AVC or H.265/HEVC. On the project list tab, long-press the project thumbnail > tap Export at the bottom-left corner > tap the arrow (>) icon next to Video > change the Codec option.
Comments
0 comments
Article is closed for comments.